Welcome to happyplace, where we pack your orders with love, snacks (for us), and maybe a little cat supervision. Here's everything you need to know about how your goodies get to you.
🚚Where do you ship from?
We ship all orders from Singapore. Every item is lovingly packed by our tiny team (and occasionally inspected by a judgmental cat).
🌍Where do you ship to?
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Singapore – Yes! All items ship locally via trusted couriers.
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International Shipping – Currently limited. We're working on expanding! DM us on Instagram if you’re overseas and curious.
⏱️ How long does it take to process my order?
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Processing Time: 2–4 working days
This includes order confirmation, packing, and preparing for dispatch.
Need it faster? Message us and we’ll try to help, if possible!
📮 Delivery Time (Singapore)
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Standard Courier Delivery: 1–3 working days after dispatch
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Tracked Shipping: You’ll get a tracking number once your parcel is on the way
Public holidays, peak seasons, and snack breaks may affect timing slightly.
📦 How much is shipping?
Shipping fees are calculated at checkout, based on weight and delivery method. We occasionally run free shipping promos—follow us on Instagram to catch them!
🚨 I haven’t received my order!
If your order hasn’t arrived within 7 working days of dispatch (Singapore), please:
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Check the tracking link
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Confirm your shipping address
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Message us via Instagram, or email: happyplacesingapore@gmail.com
We’ll investigate and do our best to help!
💌 Special Requests?
Gifting something? Want a cute note inside? Let us know in your order notes—we love adding a personal touch when we can.
💭 A gentle reminder:
Once your parcel leaves our hands, it’s in the care of the courier. While delays are rare, we appreciate your patience (and your good vibes) when things take a little longer than expected.