At happyplace, we respect your privacy and are committed to protecting your personal data.​​ This Privacy Policy describes how www.happyplace.store (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By accessing or using our website, you agree to the terms of this Privacy Policy in compliance with the Personal Data Protection Act (PDPA) of Singapore.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
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We may collect the following types of personal data:
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Personal Information: Your name, email address, phone number, shipping address, billing address, and payment details.
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Account Details: If you create an account with us, we collect your login credentials and related info.
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Order & Transaction Data: Items purchased, order history, payment method (note: we do not store full credit card numbers).
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Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referral source.
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Marketing Preferences: Your choices regarding emails, offers, or newsletters.
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How We Use Your Information
We use your data to:
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Process and fulfill orders
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Respond to inquiries and support requests
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Improve our website, products, and customer experience
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Send updates, offers, and promotional content (only if you've opted in)
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Comply with legal obligations and enforce our terms
We do not sell your personal data. Ever.
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How We Protect Your Information
We implement industry-standard security measures, including:
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SSL encryption for data transmission
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Secure server infrastructure
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Restricted access to personal data
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Regular monitoring for security vulnerabilities
Despite our best efforts, no online transmission or storage system is 100% secure. Please use strong passwords and contact us immediately if you suspect unauthorized use.
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Sharing Your Information
We may share your information only when necessary:
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With trusted service providers (e.g. payment processors, delivery partners) strictly for order fulfillment
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For legal compliance if required by law, regulation, or court order
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In the event of a business transfer, your data may be transferred to new owners as part of that transaction
We do not share or sell your data to third parties for advertising.
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Cookies and Tracking Technologies
We use cookies and similar tools to:
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Remember your cart and preferences
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Analyze website traffic
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Improve site performance
You can disable cookies in your browser settings, but it may affect your experience on our site.
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Your Rights
Under the PDPA (and similar international privacy laws), you have the right to:
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Access and correct your personal data
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Withdraw consent for data collection/use
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Request deletion of your personal data (subject to retention obligations)
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Lodge a complaint with the PDPC or your local data protection authority
To make a request, email us at happyplacesingapore@gmail.com.
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Retention of Data
We retain personal data for as long as necessary to:
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Provide you with our products and services
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Comply with legal and tax obligations
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Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
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Third-Party Links
Our site may link to external sites. We are not responsible for the privacy practices of other websites. We recommend reviewing their privacy policies before providing any information.
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Updates to This Policy
We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” above and notify you if required by law. Your continued use of the site means you accept the updated policy.
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Contact Us
If you have any questions about this policy or how we handle your data, please reach out:
📧 Email: happyplacesingapore@gmail.com